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Frequently Asked Questions

Heres a selection of our most common questions. If your question isn’t answered here, please contact our team.

Cavity Wall Insulation

The cavity wall is injected with insulating material by drilling holes in the external wall, through the mortar joint. Holes are generally of 22-25mm diameter and are ‘made good’ after injection. Each hole is injected in turn, starting at the bottom.

The external wall of a house is constructed of two masonry (brick or block) walls, with a cavity (gap) of at least 50mm between. Metal ties join the two walls together.

For the life of the building – the British Board of Agrément say so.

Yes – if your heating is not controlled by a thermostat. However, if you have a thermostat, it will cut out the heating at the same temperature, so you may not notice the difference in the room with the thermostat. However, you should find that the temperature in other parts of your house improves, for example, the small bedroom on the corner.

With CWI, you should find that the house holds its temperature for longer, therefore the time between heating cycles may be longer. The result should be a more even temperature throughout the house and / or a reduced fuel bill.

Each system has a defined pattern of holes, which has been tested to verify that it results in a complete fill. Most systems have an automatic cut out, which actuates when the adjacent wall area is full. There is tolerance in the injection pattern so that the material will flow past the next injection hole.

Loft Insulation

The current regulations under the EEC programme states that a minimum 270mm of loft insulation is required.

Once the loft has been insulated to a minimum 270mm thickness the ceiling joists will no longer be visible making the roof space hazardous to anyone attempting to enter. However it is possible to arrange for additional joists and floor boarding to be fixed via a local joiner to help maintain your storage area. If you already have a boarded area of no more than a third of the loft area the installers will work around it and leave it uncovered.

Apart from any cables feeding a shower unit they will not. A cable, which feeds a shower unit, is usually a 30amp. The installers will identify this and make sure this cable is not covered by the insulation by either laying the cable on top if there is enough flex or leaving a gap in the insulation around the cable to ensure it does not overheat.

It is very common that roof spaces are not big enough for anyone to stand up in. This is not usually a problem as the installers are usually working in a kneeling position on walkboards. Many companies within the industry work to a 1.4m height minimum for installers to gain access. It is very rare that a roof space is less than this.

Any existing insulation can be left in the loft and an additional layer added to it to bring it up to the required minimum thickness. It does not matter how long the existing insulation has been in the loft it still retains its insulant value.

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